Every day I get several emails like this…
- “I am sick of my job and want to quit so I can start building my own business…”
- “I just finished university and haven’t been able to get a real job. I feel I didn’t learn anything…”
- “I feel depressed and want to start making some real progress in life…”
- “I wish I could travel more with my girlfriend, but I don’t have the savings or the ability to take time off…”
- “I want to help support my family but my new business idea is going nowhere…”
- “I feel like if something doesn’t change, soon I will have to give up and get a job…”
If you can relate, this is for you.
INTRODUCTION
A Tale of Two Web Designers
Question: Why do some web designer freelancers achieve great success while others fail?
Dave was about to call it quits. The past year had been extremely challenging for him, both financially and mentally. He was left feeling frustrated and confused by his lack of success as a freelance web designer. After all, Dave was fantastic at designing websites. Everyone told him so.
During his university years, all of his professors were impressed by his technical expertise and his innovative design skills. After graduation, he went on to work as a front-end developer for a highly-respected software company. As part of a large team, he was in charge of focusing on UX design and branding.
It was a job many people would love to have, but Dave wanted more. He craved a level of freedom and fulfillment that a 9-5 job just couldn’t provide. Plus, he wanted to be able to travel more and experience the world, rather than just read about it from behind a desk.
That’s why Dave decided to quit his job and start his own freelance web design business. But, one year in, he was struggling. Badly.
Despite his best efforts, Dave had only managed to land a few low-paying clients. Instead of thriving, he was barely scraping by. He had hoped that freelance web design would give him freedom, flexibility, and control over his income. But instead, he was feeling overwhelmed and disillusioned.
Late one night, as he was working on a client project that had long since lost its excitement, Dave started to seriously consider giving up his dream and going back to a 9-5 job.
Before doing that, he decided to take one last shot and reached out for help.
He contacted a highly successful web design freelancer he’d been following online.
Amazingly, he got a response.
In his reply, the freelancer invited Dave to a private, one-on-one coaching call. He accepted immediately. That call ended up being a huge turning point for Dave.
On the call, the freelancer shared some key insights and strategies that were completely new to Dave. They discussed the importance of positioning, value-based pricing, and the necessity of focusing on solving business problems rather than just designing beautiful websites.
That’s when it all clicked for Dave. He realized that his technical skills, while important, were not enough on their own to guarantee success as a freelance web designer. He needed to shift his focus from just building websites to building value for his clients. And that required a new way of thinking about his work.
Armed with this new perspective, Dave began to make some major changes to his approach. Within a few months, he started landing higher-paying clients and more meaningful projects. His business began to grow, and so did his confidence.
The next year, Dave’s income tripled. He was no longer struggling to make ends meet. Instead, he was thriving in his freelance business, enjoying the freedom and fulfillment he had always desired.
Now, meet John
John had a very different story. He was not a naturally gifted designer. In fact, he struggled with many of the technical aspects of web design. But what John lacked in raw talent, he made up for with determination and a willingness to learn.
John was determined to make it as a freelance web designer. He spent countless hours studying, practicing, and seeking out feedback on his work. Despite his slow progress, he never gave up.
Eventually, John started to land some small projects. They weren’t anything spectacular, but they gave him the confidence he needed to keep going.
As he gained more experience, John began to notice a pattern. The clients who were most satisfied with his work were the ones who felt he truly understood their business needs and challenges. He realized that his success wasn’t just about how well he could design a website, but how well he could solve his clients’ problems.
With this insight, John started to shift his focus. He began to spend more time understanding his clients’ businesses and less time worrying about perfecting his design skills. He positioned himself as a problem solver, someone who could help his clients achieve their goals, rather than just a web designer.
This shift made a huge difference. John started landing more clients and higher-paying projects. His reputation grew, and so did his business.
Within a few years, John had built a successful freelance web design business. He was making more money than he ever had before, and he was doing work that he found meaningful and fulfilling.
So, what made the difference?
It wasn’t their technical skills or their design talent. It was their mindset and their approach to their work. Dave and John both succeeded because they learned to think like business owners and focus on creating value for their clients.
If you want to succeed as a freelance web designer, you need to do the same. This book will show you how.
Chapter 1—Sell a Result, Not a Website
Here’s a secret: clients don’t really want a website.
At least, not in the way you might think.
Sure, clients ask for a website. But what they really want is what that website will do for their business. They want more customers, more sales, more revenue. They want solutions to their problems and frustrations.
If you can deliver that, you’ll never have to worry about finding clients or charging what you’re worth.
This is a fundamental shift in thinking that can transform your freelance web design business. Instead of selling websites, start selling results. Focus on the outcomes your clients want to achieve and position your services as the key to reaching those outcomes.
For example, instead of offering to build a “modern, responsive website with a custom design,” offer to build a website that will “increase your online sales by 30% in the next six months.”
Do you see the difference?
The first offer is about the features and technical aspects of the website. The second offer is about the results and the value it will bring to the client’s business.
When you focus on results, you change the conversation from “how much will this cost?” to “how much is this worth to my business?” And that’s a much more powerful and profitable conversation to have.
So, how do you start selling results instead of websites?
First, you need to understand your clients’ business goals. What are they trying to achieve? What problems are they facing? What would success look like for them?
Next, you need to position your services as the solution to those problems and the key to achieving those goals. This means shifting the focus from the technical aspects of web design to the business outcomes your clients care about.
Finally, you need to communicate this value clearly and convincingly. Use case studies, testimonials, and specific examples to show how your work has helped other clients achieve their goals.
This shift in mindset can make a huge difference in your business. When you start selling results instead of websites, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
Chapter 2—Business Owners Always Care Most About Their Core Business Needs
Here’s another secret: business owners don’t care about web design.
At least, not in the way you might think.
Sure, they want a website that looks good and works well. But what they really care about are their core business needs. They want to increase revenue, reduce costs, save time, and grow their business.
If you can show them how your web design services can help them achieve those core business needs, you’ll have no trouble landing clients and charging what you’re worth.
But if you only talk about design, you’ll struggle to get their attention and convince them to hire you.
For example, instead of saying, “I can design a beautiful, responsive website for your business,” say, “I can help you increase your online sales and grow your customer base with a high-converting website.”
Do you see the difference?
The first statement is about the features and technical aspects of the website. The second statement is about the results and the value it will bring to the client’s business.
When you focus on your clients’ core business needs, you change the conversation from “how much will this cost?” to “how much is this worth to my business?” And that’s a much more powerful and profitable conversation to have.
So, how do you focus on your clients’ core business needs?
First, you need to understand what those needs are. This means having conversations with your clients about their goals, challenges, and priorities. Ask questions like:
- What are your top business goals for the next 6-12 months?
- What challenges are you facing in achieving those goals?
- What would success look like for your business?
Next, you need to position your services as the solution to those needs. This means shifting the focus from the technical aspects of web design to the business outcomes your clients care about.
Finally, you need to communicate this value clearly and convincingly. Use case studies, testimonials, and specific examples to show how your work has helped other clients achieve their goals.
This shift in mindset can make a huge difference in your business. When you start focusing on your clients’ core business needs, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
Chapter 3—The Market Pays You for the Value You Create
Here’s a fundamental truth: the market pays you for the value you create.
This means that if you want to earn more money as a freelance web designer, you need to create more value for your clients.
But what exactly does that mean?
Creating value means solving problems, meeting needs, and helping your clients achieve their goals. It means going above and beyond to deliver results that make a real difference in their business.
When you create value, you become more than just a web designer. You become a trusted partner and advisor who can help your clients succeed.
And when you create that kind of value, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
So, how do you create more value for your clients?
First, you need to understand what they value. This means having conversations with your clients about their goals, challenges, and priorities. Ask questions like:
- What are your top business goals for the next 6-12 months?
- What challenges are you facing in achieving those goals?
- What would success look like for your business?
Next, you need to find ways to help them achieve those goals and overcome those challenges. This might mean offering additional services, providing strategic advice, or going above and beyond in your web design work.
Finally, you need to communicate the value you’re creating. Use case studies, testimonials, and specific examples to show how your work has made a difference for other clients.
When you create value for your clients, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
Chapter 4—If You Think Like a Business Owner, You Will Succeed
Here’s a key insight: if you want to succeed as a freelance web designer, you need to think like a business owner.
This means understanding the bigger picture of your clients’ businesses and focusing on creating value and delivering results.
When you think like a business owner, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
So, how do you start thinking like a business owner?
First, you need to understand your clients’ business goals. What are they trying to achieve? What problems are they facing? What would success look like for them?
Next, you need to position your services as the solution to those problems and the key to achieving those goals. This means shifting the focus from the technical aspects of web design to the business outcomes your clients care about.
Finally, you need to communicate this value clearly and convincingly. Use case studies, testimonials, and specific examples to show how your work has helped other clients achieve their goals.
When you start thinking like a business owner, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
Chapter 5—Become a Professional Problem Solver
Here’s a powerful mindset shift: think of yourself as a professional problem solver, not just a web designer.
This means focusing on solving your clients’ problems and meeting their needs, rather than just building websites.
When you become a professional problem solver, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
So, how do you become a professional problem solver?
First, you need to understand your clients’ problems. What are they struggling with? What are their goals and challenges? What would success look like for them?
Next, you need to find ways to solve those problems and meet those needs. This might mean offering additional services, providing strategic advice, or going above and beyond in your web design work.
Finally, you need to communicate the value you’re creating. Use case studies, testimonials, and specific examples to show how your work has made a difference for other clients.
When you become a professional problem solver, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
Chapter 6—Have Conversations that Focus on Problems and Frustrations
Here’s a powerful strategy: have conversations with your clients that focus on their problems and frustrations.
This means asking questions, listening carefully, and understanding what they’re struggling with and what they want to achieve.
When you have conversations that focus on problems and frustrations, you’ll find it easier to understand your clients’ needs and position your services as the solution to those needs.
So, how do you have these conversations?
First, you need to ask the right questions. This means asking about their goals, challenges, and frustrations. For example:
- What are your top business goals for the next 6-12 months?
- What challenges are you facing in achieving those goals?
- What would success look like for your business?
- What frustrations are you experiencing with your current website?
Next, you need to listen carefully to their answers. This means really understanding what they’re saying and what they’re not saying. Pay attention to their words, their tone, and their body language.
Finally, you need to position your services as the solution to their problems and the key to achieving their goals. This means shifting the focus from the technical aspects of web design to the business outcomes your clients care about.
When you have conversations that focus on problems and frustrations, you’ll find it easier to understand your clients’ needs and position your services as the solution to those needs.
Chapter 7—Communicate Your Value Clearly and Convincingly
Here’s a crucial skill: learn to communicate your value clearly and convincingly.
This means explaining how your work will help your clients achieve their goals and solve their problems, and backing it up with evidence.
When you communicate your value clearly and convincingly, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
So, how do you communicate your value clearly and convincingly?
First, you need to understand your clients’ goals and challenges. What are they trying to achieve? What problems are they facing? What would success look like for them?
Next, you need to explain how your work will help them achieve those goals and solve those problems. This means shifting the focus from the technical aspects of web design to the business outcomes your clients care about.
Finally, you need to back up your claims with evidence. Use case studies, testimonials, and specific examples to show how your work has made a difference for other clients.
When you communicate your value clearly and convincingly, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
Chapter 8—Use Case Studies and Testimonials
Here’s a powerful tool: use case studies and testimonials to demonstrate the value you create.
This means sharing specific examples of how your work has helped other clients achieve their goals and solve their problems.
When you use case studies and testimonials, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
So, how do you use case studies and testimonials effectively?
First, you need to collect them. This means asking your clients for feedback and permission to share their stories. Look for specific examples of how your work has made a difference for them.
Next, you need to present them in a compelling way. This means telling a story that highlights the problem your client was facing, the solution you provided, and the results they achieved.
Finally, you need to use them strategically. This means incorporating them into your marketing materials, your website, and your conversations with potential clients.
When you use case studies and testimonials effectively, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
Chapter 9—Always Be Learning and Improving
Here’s a key principle: always be learning and improving.
This means continuously seeking out new knowledge, skills, and strategies to help you create more value for your clients and grow your business.
When you always be learning and improving, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
So, how do you always be learning and improving?
First, you need to make a commitment to lifelong learning. This means setting aside time regularly to read books, take courses, and seek out new information and ideas.
Next, you need to apply what you learn. This means experimenting with new strategies, testing new ideas, and constantly looking for ways to improve your work and create more value for your clients.
Finally, you need to seek out feedback and use it to improve. This means asking your clients for feedback on your work, reflecting on your successes and failures, and looking for opportunities to grow and develop.
When you always be learning and improving, you’ll find it easier to attract clients, charge higher rates, and build a more successful and fulfilling freelance web design business.
APPLYING WHAT YOU’VE LEARNED
Chapter 10—Start with Small Steps
Here’s a practical tip: start with small steps.
This means taking small, manageable actions to implement the strategies and insights you’ve learned in this book.
When you start with small steps, you’ll find it easier to build momentum, make progress, and achieve your goals.
So, how do you start with small steps?
First, identify one or two key insights or strategies from this book that resonate with you the most. What stands out to you? What do you think would make the biggest difference in your business?
Next, break them down into small, manageable actions. What can you do today, this week, or this month to start implementing these insights and strategies?
Finally, commit to taking those small steps consistently. Set aside time each day or each week to work on these actions and track your progress.
When you start with small steps, you’ll find it easier to build momentum, make progress, and achieve your goals.
Chapter 11—Build a Support Network
Here’s a valuable strategy: build a support network.
This means surrounding yourself with people who can support, encourage, and help you succeed in your freelance web design business.
When you build a support network, you’ll find it easier to stay motivated, overcome challenges, and achieve your goals.
So, how do you build a support network?
First, identify the people who can support and encourage you. This might include other freelancers, mentors, friends, family members, or online communities.
Next, reach out to them and build relationships. This means being open and honest about your goals and challenges, and being willing to give and receive support.
Finally, stay connected and engaged. This means regularly checking in with your support network, sharing your progress, and offering support to others.
When you build a support network, you’ll find it easier to stay motivated, overcome challenges, and achieve your goals.
Chapter 12—Take Care of Yourself
Here’s an important reminder: take care of yourself.
This means prioritizing your physical, mental, and emotional well-being, so you can stay healthy, motivated, and productive in your freelance web design business.
When you take care of yourself, you’ll find it easier to stay focused, overcome challenges, and achieve your goals.
So, how do you take care of yourself?
First, prioritize your physical health. This means getting regular exercise, eating a balanced diet, and getting enough sleep.
Next, prioritize your mental and emotional well-being. This means managing stress, taking breaks, and seeking out activities that bring you joy and fulfillment.
Finally, set boundaries and balance your work and personal life. This means creating a schedule that works for you, setting limits on your work hours, and making time for yourself and your loved ones.
When you take care of yourself, you’ll find it easier to stay focused, overcome challenges, and achieve your goals.
Chapter 13—Stay Focused and Persistent
Here’s a crucial quality: stay focused and persistent.
This means staying committed to your goals and taking consistent action, even when things get tough.
When you stay focused and persistent, you’ll find it easier to overcome challenges, make progress, and achieve your goals.
So, how do you stay focused and persistent?
First, set clear goals and priorities. This means knowing what you want to achieve and why it’s important to you.
Next, create a plan and take consistent action. This means breaking your goals down into small, manageable steps and working on them regularly.
Finally, stay motivated and resilient. This means celebrating your successes, learning from your failures, and keeping a positive attitude even when things get tough.
When you stay focused and persistent, you’ll find it easier to overcome challenges, make progress, and achieve your goals.
As we’ve seen, there are many strategies and insights that can help you become a more successful and fulfilled freelance web designer. By focusing on creating value for your clients, thinking like a business owner, becoming a professional problem solver, and always learning and improving, you can build a thriving business that makes a real difference in the world.
Remember, the key to success is taking action. So, start today by implementing the strategies and insights you’ve learned in this book. With persistence, dedication, and a commitment to creating value, you can achieve your goals and build the freelance web design business of your dreams.